AFQs

What are your shipping fees?

Our shipping is free of cost .

 

When will I receive my order?

You will receive your order 4-10 business days after your order is confirmed.

 

What about tax fees?

The tax fees will be on Boqsha store.

 

What if I need to change my order?

You can contact our call center or email us on boqsha.uae@gmail.com or click on the WhatsApp icon on our website

 

What payment methods do you accept?

Online payment through debit & credit card is accepted. Apple Pay & android pay .

 

Is my payment information safe?

 

Your transaction and payment information is handled directly by our payment providers with secure encryption under strict banking standards. Your credit card information is sent directly to the bank and cannot be read or seen by anyone other than your bank, not even by boqsha store .

can I track my order ?

 

Once your parcel has left our warehouse you will receive an e-mail with shipping information. Depending on the shipping alternative you have selected, the parcel will be delivered to your home address or to your nearest pickup point. Please note that the postal service can choose to deliver the parcel to the nearest pick-up point.

You can track your order via the order number that you will receive immediately after you complete the purchase process. 

Enter the order number (in the top of the site to track my order) and all information will appear to you